• Strong expertise in server management, Active Directory, and Exchange Server.
• Hands-on experience with Office 365 administration.
• Knowledge of firewalls, network security, and IT compliance regulations.
• Experience in website management and internet security.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and teamwork abilities.
• Certifications such as MCSA, MCSE, CCNA, or ITIL are a plus.
• Ability to handle multiple IT projects and prioritize tasks effectively.
• Strong analytical skills for diagnosing and resolving technical issues.
• Attention to detail in IT security and system management.
• Knowledge of cloud computing and virtualization technologies.
• Proficiency in Microsoft Office Suite, Windows Server, and network administration tools.

Server & Network Management:

• Assist in managing and maintaining company servers, ensuring high availability and performance.
• Monitor, troubleshoot, and optimize Windows/Linux servers and Active Directory (AD).
• Administer user accounts, roles, and permissions within the Active Directory environment.
• Maintain and troubleshoot network infrastructure, including firewalls, routers, and switches

Exchange Server & Office 365 Administration:

• Manage Exchange Server and ensure smooth email communication across the organization.
•  Administer Office 365 applications, including email, SharePoint, OneDrive, and Teams.
• Provide user support for email configurations, mailbox management, and access permissions.

IT Security & Compliance: 

• Implement and monitor IT security measures to protect company data and systems.
• Conduct regular security audits and enforce cybersecurity best practices.
• Manage and troubleshoot antivirus solutions, firewalls, and endpoint security.
• Ensure compliance with IT policies, industry regulations, and data protection standards.

Website & Internet Management:

• Support and maintain the company's website and internet services.
• Work with web developers to update website content and improve functionality.
• Ensure website security, backups, and performance optimization.
• Monitor internet connectivity and troubleshoot network-related issues.

Technical Support & IT Operations:

• Provide helpdesk support for IT-related issues, troubleshooting hardware and software problems.
• Assist in deploying and configuring PCs, laptops, printers, and other IT equipment.
• Maintain IT asset inventory and ensure regular system updates and backups.
• Train employees on IT systems, security protocols, and software usage.