Job Location
Muscat
Country
Oman
Education Qualification
Diploma or Secondary School Certificate
Experience
Fresh graduate or 1 year experience in a call center
Skill/Knowledge
- Good communication in Arabic and English
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
Nationality
Omani
Job Description
- Managing large amounts of inbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarify information, research every issue and providing solutions
- Keep records of all conversations in our call center database in a comprehensible way
Last date to apply
09-Apr-2024
Additional comments if any