- Microsoft office 

- English communication skills

- Neat, Welcome, professional, and presentable looking.

1.    Office Management & Maintenance
o    Ensuring that the office environment is clean, functional, and well-maintained.
o    Managing office supplies and ensuring equipment like printers, phones, and computers are in working order.
o    Coordinating with vendors and service providers such as cleaning staff, IT support, or building maintenance.
2.    Document Management
o    Filing and archiving relevant documents both physically and electronically.
o    Assisting in the preparation of regular reports and documentation.
o    Handling confidential information with discretion.
3.    Financial Administration
o    Assisting with financial tasks like invoicing, tracking payments, and basic bookkeeping.
o    Processing expense claims and maintaining budget records.
4.    Communication & Coordination
o    Answering and directing phone calls, emails, and other correspondence.
o    Liaising with other departments and team members to ensure seamless operations.
o    Scheduling and coordinating meetings, events, and appointments.
5.    Human Resources & Staff Support
o    Assisting with recruitment processes such as scheduling interviews and gathering candidate information.
o    Onboarding new employees, including setting up their workstations and introducing them to necessary processes.
o    Maintaining updated records of employee details, leave, and other HR-related data.
6.    Calendar Management
o    Assisting executives or managers with scheduling, appointment bookings, and reminders.
o    Organizing agency-wide events or meetings.
7.    Travel Arrangements
o    Coordinating travel plans, bookings, and accommodations for staff, especially if they need to attend events, conferences, or client meetings outside the office.
8.    Client Support
o    Sometimes, assisting account managers or executives in communicating with clients, especially for administrative matters like contract signing or document collection.
9.    Compliance & Policies
o    Ensuring that the agency is adhering to relevant regulations and standards.
o    Assisting in the implementation of company policies and procedures and ensuring that staff are aware of these.
10.    Continuous Improvement
•    Providing feedback on office workflows and processes to streamline and improve efficiency.
•    Participating in training or workshops to enhance job skills.
11.    General Assistance
•    Assisting with various ad-hoc tasks as required by the management or team members.
•    Being a go-to point of contact for general inquiries within the office.